45-Day Happiness Guarantee

45-DAY HAPPINESS GUARANTEE

At me & my BIG ideas, LLC, we stand behind our products and quality controls.  If you are not satisfied with one of our products you purchased from us or one of our authorized sellers, you may request a refund or replacement product.   Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the 45-Day Happiness Guarantee is not available for products purchased from unauthorized sellers.  The Guarantee is also limited to the original, end-user purchaser. The Guarantee does not apply to products designated as “Final Sale” on our website.

How To Claim The Guarantee 

To submit a Guarantee request, please contact our Customer Service Representatives by calling toll free (240) 348-5240 or by email to customerservice@meandmybigideas.com and have information available regarding where and when you purchased your product.  If your request is approved, you will then mail your product, a proof of purchase, and your Guarantee approval confirmation number back to us.

You must submit your Guarantee request within 45 days of the date of purchase.  Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

Guarantee Guidelines

We reserve the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the 45-Day Satisfaction Guarantee. 

If you have any questions regarding whether a seller is an authorized seller, please contact us at (240) 348-5240 or by email to customerservice@meandmybigideas.com.